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Hotel manager Opportunities

Hotel manager

Hotel managers are in charge of the day-to-day running of a hotel.

Salary

£20,000 - £60,000

Typical hours

37 to 39 a week (between 8am and 6pm)

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What it takes

Skills and knowledge

You'll need:

  • customer service skills
  • the ability to use your initiative
  • patience and the ability to remain calm in stressful situations
  • to be thorough and pay attention to detail
  • to be flexible and open to change
  • persistence and determination
  • the ability to motivate and manage staff
  • business management skills
  • to be able to use a computer and the main software packages competently

How to become Hotel manager

You can get into this job through:

  • a university course
  • an apprenticeship
  • working towards this role

University

You can complete a qualification like a foundation degree, higher national diploma or degree and enter hotel management through a management trainee scheme.

This role is open to graduates of all subjects. Particularly relevant subjects include:

  • hotel management
  • hospitality management
  • hospitality business management
  • international hotel management
  • travel and tourism

Entry requirements

You'll usually need:

  • 1 or 2 A levels, or equivalent, for a foundation degree or higher national diploma
  • 2 to 3 A levels, or equivalent, for a degree

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Apprenticeship

You can train to be a hotel manager through an advanced apprenticeship in hospitality or a higher apprenticeship in hospitality management.

Entry requirements

You'll usually need:

  • 5 GCSEs at grades 9 to 4 (A* to C), or equivalent, including English and maths, for an advanced apprenticeship
  • 4 or 5 GCSEs at grades 9 to 4 (A* to C) and A levels, or equivalent, for a higher or degree apprenticeship

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Work

You may get into this job by starting in a junior position like front of house manager or events manager. You could apply for promotion as you get more experience.

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Career tips

Work experience in any kind of customer facing role can be useful for this career.

It may give you an advantage if you can speak another language fluently.

Professional and industry bodies

You could join the Institute of Hospitality for professional development and networking opportunities.

Further information

You can find out more about how to become a hotel manager from Caterer.com.

What you'll do

Day-to-day tasks

In a small hotel you may plan and organise all of its services. In a larger hotel you may have more specific responsibilities.

You could:

  • set budgets, sales targets and forecast income
  • promote the hotel through different types of marketing
  • plan and organise accommodation, catering and any other services offered
  • make sure the hotel meets licensing and health and safety laws
  • oversee fire safety, building security and site maintenance
  • manage corporate bookings and events
  • recruit, train and organise staff
  • meet and greet customers and deal with complaints

Working environment

You could work in a hotel.

You may need to wear smart business clothes.

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